Managed day-to-day staffing and handled scheduling for all store employees, Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings, Trained team members in successful strategies to meet operational and sales targets, Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift, Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization, Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets,
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers, Organized store operations around sales needs and allocated important daily responsibilities to personnel for efficient operations, Led development of strategic business plan targeted around high growth initiatives, Optimized sales strategies based on weekly, monthly, and quarterly progress against annual objectives, Avoided business pitfalls by adapting sales strategies to changing conditions and customer demands, Helped staff accomplish sales goals through effective supervision, training, and motivational strategies, Coordinating teams and merchandise to create attractive, successful
displays, Completed over 350+ hours of brand/product and managerial training, Developed solid relationships with brand partners, affiliates, and vendors.